Terms & Conditions

1. Introduction & Acceptance

Welcome to ac71, Bangladesh's trusted online casino and sports betting platform. These Terms & Conditions govern your use of the ac71 website, mobile experience, and all associated services. By creating an account, logging in, or placing a wager on ac71, you confirm that you have read, understood, and accepted these Terms & Conditions in their entirety.

These Terms apply to all visitors, registered users, and anyone who accesses or uses any part of the ac71 platform. If you do not agree with any portion of these Terms, you must immediately discontinue use of the platform and close your account if one has been created.

ac71 reserves the right to update or amend these Terms at any time. Continued use of the platform after any such changes constitutes your acceptance of the revised Terms. Users are encouraged to review these Terms periodically to stay informed of their current obligations.

2. Eligibility Requirements

To register and use ac71, you must meet all of the following eligibility conditions. Failure to meet any of these conditions renders your use of the platform a violation of these Terms.

• You must be at least 21 years of age at the time of registration.
• You must be a natural person (not a corporation, trust, or other legal entity).
• You must provide accurate, complete, and up-to-date personal information during registration and maintain it thereafter.
• You must not be residing in a jurisdiction where online gambling is prohibited by local law.
• You must not already hold an active ac71 account. Only one account per person is permitted.

ac71 reserves the right to verify your eligibility at any time and to suspend or close accounts found to be ineligible. Any winnings accumulated while ineligible may be voided.

3. Account Registration & Security

Creating an account with ac71 requires you to submit personal details that are accurate and verifiable. ac71 operates a strict one-account-per-user policy. Attempting to hold multiple accounts — whether to abuse bonus offers, circumvent restrictions, or for any other reason — will result in the suspension of all associated accounts and forfeiture of any accumulated balances.

Account Verification (KYC)

ac71 may request identity verification documents at any time in accordance with KYC (Know Your Customer) requirements. You may be asked to provide one or more of the following:

• A valid government-issued photo ID (National ID card, passport, or driving licence).
• Proof of address (utility bill, bank statement, or official letter dated within 90 days).
• Proof of payment method ownership (screenshot of bKash/Nagad/Rocket account registered to your name).
• Any additional documentation deemed necessary by ac71's compliance team.

Account Credentials & Security

You are solely responsible for maintaining the confidentiality of your ac71 login credentials. Do not share your username or password with any third party. ac71 will never ask you for your password via email, chat, or telephone. Any activity conducted under your account credentials is your sole responsibility. If you suspect unauthorised access to your account, contact our support team at [email protected] immediately.

4. Deposits & Withdrawals

ac71 supports BDT (Bangladeshi Taka) as its primary currency for all financial transactions. All deposits and withdrawals are processed exclusively through approved payment methods. We currently support bKash, Nagad, Rocket, Upay, and local bank transfers via Dutch-Bangla Bank, City Bank, BRAC Bank, and Sonali Bank.

Deposit Policy

All deposits are subject to the following conditions:

• Minimum deposit amount is ৳500 unless a specific promotion states otherwise.
• Deposits are credited to your account balance upon successful transaction confirmation.
• ac71 does not accept deposits from third-party accounts. The payment source must match your registered name.

Withdrawal Policy

Withdrawals from your ac71 account are processed as follows:

• Minimum withdrawal amount is ৳1,000. Requests below this threshold will not be processed.
• Withdrawals are processed within 24-72 hours (Bangladesh Standard Time, UTC+6) subject to successful KYC verification.
• ac71 reserves the right to request additional verification before processing withdrawal requests exceeding ৳50,000.

5. Bonuses & Promotions

ac71 offers a range of bonuses and promotional incentives to both new and existing players. All bonuses are subject to specific wagering requirements that must be met before any withdrawal is permitted. By claiming any bonus, you agree to the applicable bonus terms in addition to these general Terms & Conditions.

• Welcome bonuses are available to new registrants upon their first qualifying deposit. Standard rollover requirement applies.
• Deposit match bonuses require a minimum deposit of ৳500 and carry a wagering requirement of at least 20x the bonus amount.
• Free spins are credited to eligible games only and any winnings derived carry a separate rollover requirement.
• Seasonal promotions tied to events such as BPL, IPL, T20 World Cup, Eid, or Pohela Boishakh are subject to their own individual terms published at the time of the promotion.
• ac71 reserves the right to modify, suspend, or cancel any promotional offer at any time without prior notice.

Any attempt to abuse bonus offers — including but not limited to opening duplicate accounts, coordinating with other players, or exploiting system errors — will result in immediate account suspension and forfeiture of all bonus-related funds.

6. Game Rules & Fair Play

ac71 offers a wide range of gaming products including cricket betting, live casino, slots, crash games, table games, and sports betting. Each game category operates under its own specific rules, which are displayed within the respective game interface or product section. It is your responsibility to read and understand the rules applicable to each game before placing a wager.

All games on ac71 use certified Random Number Generator (RNG) technology or stream from live studios operated by certified game providers including Pragmatic Play, Evolution Gaming, Spribe, Ezugi, NetEnt, and Microgaming. This ensures fair and genuinely random results at all times. ac71 does not manipulate game outcomes under any circumstances.

• Bets placed on sporting events are final once a match commences. Requests to cancel wagers after an event begins will not be honoured except in cases of system error.
• In the event of a system malfunction, connectivity disruption, or game error, ac71 reserves the right to void affected bets and return stakes to the player's account.
• Maximum win limits may apply to specific games or promotions. These limits are communicated within individual game rules or promotional terms.

7. Prohibited Activities

The following activities are strictly prohibited on the ac71 platform. Engaging in any of these activities will result in immediate account suspension, forfeiture of any winnings or balances, and may be reported to relevant authorities.

• Registering or operating more than one ac71 account, or assisting another person in doing so.
• Using automated software, bots, scripts, or artificial intelligence tools to place bets, exploit promotions, or gain unfair advantage.
• Depositing funds obtained through fraud, money laundering, or any other criminal activity.
• Colluding with other players, dealers, or ac71 employees to manipulate game outcomes or exploit vulnerabilities.
• Harassing, threatening, or abusing other players or ac71 staff through any communication channel.

ac71 employs advanced fraud detection and monitoring systems. Suspicious account behaviour is reviewed continuously, and ac71 cooperates fully with law enforcement and financial institutions where required.

8. Account Suspension & Termination

ac71 reserves the right to suspend, restrict, or permanently close any user account at its discretion, with or without prior notice, where it has reasonable grounds to believe that the account holder has breached these Terms & Conditions, engaged in fraudulent activity, or poses a risk to the integrity of the platform or other users.

You may request account closure at any time by contacting [email protected]. Upon closure, any remaining eligible balance (after deduction of pending bonus wagering obligations) will be returned to your registered payment method within 5-7 business days, subject to completed KYC verification.

9. Responsible Gaming

ac71 is committed to promoting responsible gaming among all its users. Gambling is intended to be a form of entertainment and should never be considered a source of income or a means to recover financial losses. If you feel that your gambling behaviour is becoming problematic, we strongly encourage you to make use of the self-exclusion and deposit limit tools available in your account settings, or to contact our support team directly.

For more detailed guidance on setting deposit limits, taking a time-out, or permanently self-excluding from ac71, please visit our dedicated Responsible Gaming page. ac71 fully supports the principle that gaming must remain fun, controlled, and within personal financial means at all times.

10. Intellectual Property

All content on the ac71 platform — including but not limited to text, graphics, logos, button icons, images, audio clips, game interfaces, software, and the compilation thereof — is the exclusive property of ac71 or its content suppliers and is protected by applicable intellectual property laws. You may not reproduce, distribute, modify, display, or create derivative works from any content on the ac71 platform without prior written permission from ac71.

11. Limitation of Liability

To the fullest extent permitted by applicable law, ac71 and its affiliates, officers, employees, agents, and partners shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the platform, including but not limited to loss of profits, loss of data, loss of goodwill, service interruption, or system failure.

ac71's total aggregate liability to you for any claim arising under or in connection with these Terms shall not exceed the total amount deposited by you into your ac71 account in the 30-day period immediately preceding the event giving rise to the claim.

12. Amendments to These Terms

ac71 may revise these Terms & Conditions at any time by updating this page. The revised Terms will take effect from the date of publication on the ac71 website. It is your responsibility to check this page periodically for changes. Your continued use of the ac71 platform after any revision constitutes your binding acceptance of the updated Terms.

Where a revision materially affects your rights or obligations, ac71 will make reasonable efforts to notify registered users via the email address associated with their account prior to the change taking effect.

13. Governing Law & Dispute Resolution

These Terms & Conditions and any dispute or claim arising out of or in connection with them shall be governed by and construed in accordance with applicable laws. In the event of a dispute, ac71 encourages users to first contact our support team at [email protected] to seek an amicable resolution. ac71 is committed to addressing all legitimate complaints in a fair, transparent, and timely manner.

14. Contact Us

If you have any questions, concerns, or requests relating to these Terms & Conditions, our team is available to assist you. Please reach out to us at:

Email: [email protected]